Academic Counselor, Academic Adviser, Education Counselor

People who work in the training & learning domain are responsible for designing learning programs, facilitating training and educating people. Skills and techniques used within training & learning are teaching, facilitation, coaching and subject matter related skills.

In an operational position someone is responsible for the execution and possibly coordination of a process or a product or service. People in an operational role typically report to managers. Most people in an organization are in an operational role.