Category
Scheduling
Company Information
- Founding year: 2000
- Number of employees: 100
- Annual revenue: $7,900,000
Industry
Software & services
Keywords & Features
saas, events, services, meeting software, internet, enterprise software, information technology, software, online appointment scheduling, online scheduling, customer experience, online appointment scheduling solutions, retail & banking, intelligent appointment scheduling, sales enablement, sales productivity, selfservice, selfservice support, customer selfservice, knowledge management, employee knowledge management, customer support, banking, barbers, beauty & spas
Engageware (formerly TimeTrade SilverCloud), provides industry-leading technology and expert know-how to help organizations better engage their customers. Trusted by more than 500 organizations, our consumer self-service, appointment scheduling, and knowledge management solutions – combined and integrated with those of our market-leading partners - make it easy for customers to answer their questions quickly, connect to the right resources when scheduled expertise is needed, and get a consistent, efficient experience when help from a representative is required. Organizations that use our customer engagement solutions deliver exceptional customer experiences no matter the channel — enabling faster growth with greater efficiency. For more information, visit engageware.com.