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Top 7 CRM platforms for recruitment businesses

The best CRM platforms to take your recruitment agency to the next level.

July 26, 2021
Olly Keell
June 3, 2023
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When it comes to choosing a CRM platform for your recruitment agency, there are several key features that you should keep in mind. First and foremost, the platform should have a robust candidate database that can store candidate information, resumes, and any other relevant information. This will enable you to easily search for and find candidates that match the requirements of your job openings.

Another important feature of a CRM platform for recruitment agencies is the ability to create custom workflows. This will allow you to set up a process for managing the recruitment process from start to finish, ensuring that everything is organized, and nothing falls through the cracks. Integration with job posting sites and social media platforms is also crucial. Look for a CRM platform that allows you to post job openings on popular job boards, as well as share them on social media platforms such as LinkedIn, Facebook, and Twitter. This will help you reach a wider audience and increase your chances of finding the right candidates.

Reporting and analytics are also essential features. A good CRM platform should provide you with detailed reports on your recruitment activities, including information on how many candidates you’ve sourced, how many interviews you’ve conducted, and how many hires you’ve made. This data will help you make informed decisions about your recruitment strategy and improve your overall performance.

Finally, it’s important to choose a CRM platform that is easy to use and has a good support system. Make sure the platform has a user-friendly interface, and that the vendor provides adequate support and training. This will ensure that you and your team can quickly adapt to the new system and make the most of its features.

With so many options available, choosing the right CRM platform can be a challenge. In this article, we’ll explore some of the top CRM platforms for recruitment agencies, providing you with the information you need to recruit with confidence. Whether you are a small business or a large corporation, there is a CRM platform that can meet your needs and take your recruitment efforts to the next level.

These are the 7 best CRM platforms for recruitment businesses:

  1. Salesforce
  2. Freshsales
  3. Zoho
  4. HubSpot
  5. JobAdder
  6. Bullhorn
  7. Recruitly

1. Salesforce

Salesforce is a cloud-based customer relationship management software that is designed to help businesses of all sizes. It provides various features such as contact management, sales forecasting, and workflow automation. The software can be used to manage sales, marketing, customer service, and other business-related processes.

Price: The pricing for Salesforce CRM starts at $25 per user per month, and it offers multiple pricing plans based on business needs.

Free trial: Yes, Salesforce offers a free trial of its CRM software.

G2 Reviews: 4.3/5 stars (based on 19,729 reviews)

Key Feature: Salesforce CRM offers customizable dashboards, reporting, and analytics, which allows recruiters to track their key performance indicators (KPIs) and make data-driven decisions.

Best for: Salesforce is best for mid-market and enterprise companies, and it is great for recruiters because of its extensive reporting and analytics capabilities.

2. Freshsales

Freshsales is a customer relationship management software that is designed for businesses of all sizes. It provides various features such as lead management, sales automation, and reporting. Freshsales also offers integration with various other software such as Google Suite, Zapier, and Freshdesk.

Price: Freshsales offers multiple pricing plans starting from $12 per user per month.

Free trial: Yes, Freshsales offers a free trial of its CRM software.

G2 Reviews: 4.5/5 stars (based on 522 reviews)

Key Feature: Freshsales offers lead scoring, which allows recruiters to prioritize their leads based on their likelihood of converting.

Best for: Freshsales is best for SMBs and mid-market companies, and it is great for recruiters because of its lead scoring feature, which allows recruiters to focus their efforts on the most promising candidates.

3. Zoho

Zoho is a cloud-based customer relationship management software that provides various features such as sales automation, marketing automation, and inventory management. It is designed for businesses of all sizes and can be customized to fit specific business needs.

Price: Zoho offers multiple pricing plans starting from $12 per user per month.

Free trial: Yes, Zoho offers a free trial of its software.

G2 Reviews: 4.2/5 stars (based on 1,460 reviews)

Key Feature: Zoho offers gamification, which allows recruiters to motivate their teams by creating friendly competition.

Best for: Zoho is best for SMBs and mid-market companies, and it is great for recruiters because of its gamification feature, which helps to increase employee engagement and motivation.

4. HubSpot

HubSpot is a free customer relationship management software that provides various features such as lead management, contact management, and sales automation. It is designed to help businesses of all sizes to organize, track, and build better relationships with their customers.

Price: HubSpot is free to use, but it offers additional features and functionalities in its paid plans.

Free trial: N/A

G2 Reviews: 4.3/5 stars (based on 1,539 reviews)

Key Feature: HubSpot CRM offers email tracking, which allows recruiters to know when a candidate opens their email and clicks on any links within it.

Best for: HubSpot CRM is best for SMBs and mid-market companies, and it is great for recruiters because of its email tracking feature, which helps recruiters to track the effectiveness of their email campaigns.

5. Jobadder

Jobadder is a cloud-based recruitment management platform designed for recruitment agencies of all sizes. The platform helps recruiters streamline their recruitment process with its end-to-end recruitment management solution, which includes candidate sourcing, applicant tracking, and client and candidate management.

Price: Jobadder has a flexible pricing structure that caters to the needs of different-sized organizations. Its pricing plans start at $99 per month for small businesses and can go up to custom pricing for large organizations.

Free Trial: Yes, Jobadder offers a 7-day free trial with no credit card required.

G2 Reviews: Jobadder has a rating of 4.4 out of 5 stars on G2, based on 82 reviews.

Key Feature: One of Jobadder's key features is its integration with multiple job boards, which allows recruiters to post job ads on multiple job boards with just a few clicks. It also has advanced search functionality that helps recruiters search for candidates with specific skills and experience.

Best for: Jobadder is best for small to large recruitment agencies that need an all-in-one recruitment management solution with job board integration.

6. Bullhorn

Bullhorn is a cloud-based applicant tracking system and CRM software designed for recruitment agencies of all sizes. The platform helps recruiters manage the entire recruitment process, from candidate sourcing and applicant tracking to client and candidate management.

Price: Bullhorn's pricing plans are customized based on the needs of each organization. You can request a quote on their website.

Free Trial: Yes, Bullhorn offers a free demo but doesn't offer a free trial.

G2 Reviews: Bullhorn has a rating of 4.2 out of 5 stars on G2, based on 604 reviews.

Key Feature: Bullhorn's key feature is its integration with various job boards, social media sites, and other recruitment tools, such as LinkedIn, Glassdoor, and ZipRecruiter. It also offers advanced analytics and reporting, which helps recruiters track their performance and identify areas for improvement.

Best for: Bullhorn is best for mid-sized to large recruitment agencies that need a robust applicant tracking system and CRM with advanced reporting and analytics.

7. Recruitly

Recruitly is a cloud-based recruitment CRM software that helps recruitment agencies to manage their candidates, clients, job orders, and placements. The platform offers features like applicant tracking, customer relationship management, job posting, resume parsing, email marketing, analytics, and more.

Price: Recruitly offers three pricing plans: Starter ($99/month), Professional ($199/month), and Enterprise (custom pricing).

Free Trial: Yes, Recruitly offers a 14-day free trial for all of its plans.

G2 Reviews: Recruitly has a rating of 4.9 out of 5 stars on G2, based on 26 reviews.

Key Feature: Recruitly offers a powerful email automation feature that enables recruiters to automate their email campaigns, including candidate and client communication, job alerts, interview scheduling, and more. The platform also offers integrations with popular job boards like Indeed, Glassdoor, and LinkedIn, which allows recruiters to post their job openings to multiple job sites with just a few clicks.

Best for: Recruitly is best for freelance recruiters and small recruitment agencies that need an affordable, easy-to-use CRM software with powerful email automation and job board integration features.

It's important to take the time to evaluate each platform and determine which one is the best fit for your recruitment agency. By selecting the right CRM platform, you can save time, increase efficiency, and ultimately improve your hiring process.

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