Business Process Consultant, Process Improvement Analyst, Quality Improvement Specialist, Lean Consultant, Performance Improvement Specialist, Continuous Improvement Specialist, Process Improvement Specialist, Quality Management Specialist, Lean Specialist, Performance Improvement Consultant, Quality Improvement Analyst, Lean Coach, QI Specialist, Quality Improvement Consultant

People who work in the project & Support domain are responsible for managing and supporting projects and processes. Skills and techniques used within project & Support are project management, planning, stakeholder management and administrative skills.

In an operational position someone is responsible for the execution and possibly coordination of a process or a product or service. People in an operational role typically report to managers. Most people in an organization are in an operational role.